Support

BarberTime ("Its Barbertime Booking") — a booking app for It's Barber Time, Philadelphia

Have a question, a problem with the app, or feedback? Email us and we'll get back to you as soon as we can.

itsbarbertimeapp@gmail.com

Common questions

How do I book an appointment?

Open the app, choose a location and barber, pick a service, choose an available time, and pay the deposit to confirm. No account or password needed — just your name and phone number.

How do I reschedule or cancel?

Go to your appointment in the app and tap Reschedule or Cancel. Cancellations made more than 3 hours before your appointment are fully refunded; cancellations within 3 hours are not.

Is my deposit refundable?

Yes, if you cancel more than 3 hours before your appointment time. If the barber cancels for any reason, you're always refunded in full.

I'm a barber — how do I get access?

Barber accounts are set up by the shop. If you work at It's Barber Time and don't have a login yet, contact us at the email above.

How do I delete my account?

Open the app, go to Settings, and tap Delete Account. See our account deletion page for full details.

Where can I read the privacy policy?

Available at barbertimebarbershop.com/policy.html.